Sandi Mitchell

Job title

Operations Manager

Briefly what does your role involve?

I ensure the smooth running of the Operations team in Harold's cross. I need to make sure the team provide a quality service to the Client Service Managers and get their reports on time and have the tools and training they need to do so. I also dabble in a bit of IT and am the ISO management representive.

Length of time at CPM:

Joined in April 2004

What attracted you to CPM when you joined the company?

The great atmosphere in the office, how well people get on and how we all help each other out.

What keeps you working for the company?

I ask myself that question from time to time! I actually love working for CPM. Sure I get stressed but as a wise man once said, "It's a job, not a lifestyle." I've had a couple of different job roles since I've been here and I've never been bored. At the moment the Ops team is really working well together and there's always a bit of banter to keep the spirits up!

What has been your best experience while working for CPM?

I have to say it was the CPM "World Cup" in Holland last year where CPM Ireland competed against 9 other teams from CPM offices across Europe in a 5 a-side football tournament. We came a credible 7^th place but won easily afterwards in the bar!

And your worst?

From time to time we are faced with certain Client challenges that mean longer hours and more pressure than normal. I'm sure I've lost some hair and gained a few wrinkles but what's life without a few challenges, right?