CPM

This year we will assist 10 of our clients with Customer Support Services

Customer Care

Customer care comprise of Service Fulfilment, Reporting & Administration.

We already provide this service to our direct sales clients and base ourselves in their offices for ease of access to systems, client and customers.

  • Order processing
  • Reporting, compliance,
  • Field team co-ordination,
  • Leads measurement & circulation to field,
  • PDA system maintenance, asset tracking.
  • Helpdesk / Customer Support
  • Customer Satisfaction Research (CSI)
  • Response Handling / order booking
  • Online Community management

This year we will assist 10 of our clients with Customer Support Services

Our Clients

western union global auditing, training and merchandising programme across 32 markets

Kellogg's BEST-IN-CLASS EMEA CONSUMER CARELINE

National Coverage of Visual Merchandising across 1,400 Nike retail outlets in italy Kellogg's BEST-IN-CLASS EMEA CONSUMER CARELINE Kimberly Clark Experiential Sales Promotions Sony Pan European Product & Promotional Fulfilment
western union global auditing, training and merchandising programme across 32 markets CPM manages entire Nokia Field Salesforce across 6 European markets 1200 Monthly Visits to Maximise Diageo In-store Brand Visibility CPM successfully launches lacoste new fragrance, l1212 into the market
Award-winning business:consumer field sales team Red Bull nationwide retail auditing programme  Staples USA Nationwide Retail Auditing & Merchandising Programme HTC in-store product training, 11,050 sessions per year
Delivering Exceptional Customer Experience through bespoke elearning tool Microsoft CPM working with TrĂ³caire to bring about positive and lasting change to the lives of some of the poorest people. CPM Driving Sales in Home deliveries for The Irish Times