Customer care comprise of Service Fulfilment, Reporting & Administration.
We already provide this service to our direct sales clients and base ourselves in their offices for ease of access to systems, client and customers.
- Order processing
- Reporting, compliance,
- Field team co-ordination,
- Leads measurement & circulation to field,
- PDA system maintenance, asset tracking.
- Helpdesk / Customer Support
- Customer Satisfaction Research (CSI)
- Response Handling / order booking
- Online Community management